Return | Refund Policy

Due to the consumable nature of nutritional supplements, The Optimal Absorption does not accept returns of products that have been opened, used, or delivered in good condition.

A replacement or refund may be provided only if you receive a damaged product, a defective product, an expired product, or an incorrect item. Any such request must be submitted within 48 hours of delivery along with clear photographs of the product, packaging, shipping label, and invoice.

Once your request has been reviewed and approved, we may offer a replacement, store credit, or refund at our sole discretion. Approved refunds will be processed through the original payment method within 5–10 business days, depending on your payment provider.

Products purchased during clearance sales, special promotions, or marked as non-returnable shall not be eligible for return or refund unless they are damaged or incorrectly delivered.

The Optimal Absorption reserves the right to reject claims where sufficient evidence is not provided or where products have been misused, intentionally damaged, or altered after delivery.